Refund policy

All sales are final!
— we do not accept any returns, refunds, exchanges or cancellation.

For preorders, you may cancel any time during pre-order period by sending an email to episodeofdee@gmail.com — however once preorders close and the items are put into production , no refunds will be accepted.

Damages and issues

Please inspect your order upon reception. If an item is damaged, defected, does not match your order, or for any other problems with your order please contact us immediately upon reception at episodeofdee@gmail.com with your order number and images of the damage  so that we can evaluate the issue. 

**Second pins ( B and C grades ) can not be replaced due to defects as the grading system on each listing ensures the buyer is aware they are damaged pins.