Shipping policy

All orders are processed and shipped with 1 - 2 weeks. We try to process them as quickly as possible, however, there may be some delays during holidays or if there's a heavy rush of orders. 

Pre-order items are shipped after production which can take up to 6 to 10 weeks.

Tracking numbers are provided with all orders, please use that to track your shipments' location. 

We are not responsible for any lost/stolen packages

Once a package is shipped and you are provided with a tracking number, it is no longer our responsibility. If you suspect your package is lost or missing, please contact your local post office regarding any concerns or to file a claim. 

If a package is returned to us after it has been missing it usually means the customer did not pick it up or was not available for delivery, in these cases, I will contact you directly and we can resend it as long as the customer covers the reshipping fee.

**Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.